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Your Questions Answered


Supporting You

Penrith BID are working with other stakeholders to plan for the town centre recovery.  We need your input, so we know where best to spend our time.  What information and resources do you need as business owners? What questions do you need answering? How do you think we can best spend this time to support you? Some ideas so far include:

  • Covid-19 Secure Resources – Risk Assessment Templates
  • Marketing – posters for shop doors, artwork to use on social media
  • Social Distancing – decals for shop floors (links to suppliers), best practice
  • HR – what PPE do staff need, How best to ensure staff are able to social distance

Please get in touch with your thoughts and ideas. We are here to support you, so please make sure we are working in the right direction to help your business.

When can my business reopen

Government Top-Up Grant

We are receiving a number of enquiries about the Top-Up Government Grant. We are still awaiting more details on this scheme from EDC. What we know so far can be found at

Telling your Story out to the local Community.

As BID levy payers don’t forget that you are entitled to free advertising on the Discover Penrith social media channels. We’ve been busy this week sharing content from businesses who are still operating. As we move towards the easing of lockdown restrictions, we want to make sure as many businesses as possible are in contact with the local community.  We want to encourage people to #ShopLocal.

If you have content you’d like us to share then get in touch, either via DM, email, or tagging us.  We can either share your post or create content on your behalf.  Our Facebook followers are increasingly interested in supporting their local businesses so please make sure you tell them your story.

If you haven’t already updated your business listing on, then now is the perfect time to get your business up to date.  To access your web page all you need to do is complete the online registration by clicking ‘BID Member Login’ from the website footer. From the login page you will need to click the ‘Please register to access the website here’ and then just follow the instructions.

There will be a short delay whilst your registration is approved and then you will have access to edit your listing, upload new images, add promotions and offers as well as add events to the ‘What’s On’ Calendar.


Cabinet Office Updates

1) Additional Covid-19 symptoms:

The UK Chief Medical Officers yesterday released a statement saying that individuals will need to self-isolate immediately if they develop a new continuous cough or fever or, as of Monday 18th, anosmia.  Anosmia is the loss of or a change in the normal sense of smell. It can also affect the sense of taste as the two are closely linked.

2) Expansion of testing to everyone across the UK: 

From yesterday, everyone in England, Scotland, Wales and Northern Ireland who is showing coronavirus symptoms is eligible to book a swab test to find out if they have the virus.


3) Statutory Sick Pay Rebate Scheme

The Coronavirus Statutory Sick Pay Rebate Scheme will repay employers the Statutory Sick Pay (SSP) paid to current or former employees.
The repayment will cover up to 2 weeks starting from the first qualifying day of sickness, if an employee is unable to work because they either:
– Have coronavirus (COVID-19) symptoms;
– Cannot work because they are self-isolating because someone they live with has symptoms; or
– Are shielding and have a letter from the NHS or a GP telling them to stay at home for at least 12 weeks.

The online service you’ll use to reclaim SSP is not available yet. HMRC will announce when the service is available and the guidance linked above will be updated.


4) Vaccines Manufacturing and Innovation Centre:

The government will invest up to £93 million to accelerate construction of the new Vaccines Manufacturing and Innovation Centre (VMIC) which, when completed, will have capacity to produce enough vaccine doses to serve the entire UK population in as little as six months. The funding will ensure the centre opens in Summer 2021, a full 12 months ahead of schedule.

5) Future Fund update:

Eligibility details for the Future Fund, which was set up to provide government loans to UK-based companies ranging from £125,000 to £5 million, subject to at least equal match funding from private investors, has been updated.

Please note that applications for the Fund will open on Wednesday 20 May 2020.



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