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Good Luck, Stay Safe and a quick update


Well, it’s the end of another busy week.  Firstly, I want to wish all the businesses reopening tomorrow and over the next few days and weeks the very best of luck.  So much hard work has gone into getting to this stage – well done everyone!  I hope you have a safe, successful and enjoyable reopening.  Don’t forget, we’re all in this together, so if you need help, support or guidance just let me know.

Hospitality Restart Webinar

Thank you to all the businesses who joined in the Hospitality Restart Webinar.  It was a real success, and Emma and Robert from EDC have kindly agreed to join in again in a couple of weeks. At 10am on Wednesday 15th July I will host our second Q&A session.  This will be a chance to review how the restart has been going and also give you a chance to get an answer to any difficult issues which have arisen since the restart. If you’d like to join in, please let me know by return email. If you can’t attend but have a question or scenario you’d like discussing then please send me an email and I can ask on your behalf and report back.


I don’t have a cabinet office update for you today, but I do have a summary of useful information.  I’ve been asked the same question a number of times, so below is a summary of what to do, where to look etc.

Where can I find the latest guidance and information?

Penrith BID support page with all resource links:

What information do I have to keep about my customers?

Maintaining Records to Support Test and Trace: file:///C:/Users/Philippa%20Ball/AppData/Local/Temp/maintaining-records-of-staff-customers-and-visitors-to-support-nhs-test-and-trace.html

Where can I find the government guidance which relates to my sector?

The link is on the BID website, but the main link is

How do I show customers that I am Covid-19 Secure?

If you are a shop or business, once you’ve gone through the guidance and completed your risk assessment you can display the ‘Staying Covid-19 Secure’ poster Poster staying-covid-19-secure

If you are a hospitality business, I would encourage you to explore the ‘We’re Good to Go’ accreditation scheme:

How can I get help advertising to customers that I am open?

Penrith BID and the Chamber of Trade are running a restart database of businesses who are, or who plan to reopen.

If you want your business to be added to the list, and included in social media marketing, please send back the relevant form on our website – 04.07 Reopening Business Template  (for hospitality and hairdressers) or Business Reopening Details and Check – general shops

Do you have a template Risk Assessment I can use?

You’ll find it on our website, along with an example from HSE

Also, just to note, if you have fewer than 5 workers you do not legally have to write down the risk assessment (you still have to do the risk assessment). However, I recommend keeping a written record as this is the easiest way to evidence you have completed the risk assessment.

Finally, thank you for your patience this week. Sorry it has taken me longer than usual to get back to some of you. Hopefully, you’ve now all had your questions answered. I’m going to update the database now, so if you’ve asked me to update either your Discover Penrith webpage or your database listing, that’s my next job!

Have a great weekend and best of luck for a wonderful weekend.

***Cabinet Office update came in later in the day!

Please find today’s key government updates below:

1) Test & Trace guidance: Maintaining records of staff, customers & visitors

The easing of social and economic lockdown measures following the COVID-19 outbreak is being supported by NHS Test and Trace. Organisations in certain sectors should assist this service by keeping a temporary record of customers and visitors for 21 days, in a way that is manageable for your organisation, and assists NHS Test and Trace with requests for that data if needed. This could help contain clusters or outbreaks.


Sectors that this guidance applies to:

  • Hospitality, including pubs, bars, restaurants and cafés;
  • Tourism and leisure, including hotels, museums, cinemas, zoos and theme parks;
  • Close contact services, including hairdressers, barbershops and tailors;
  • Facilities provided by local authorities, including town halls and civic centres for events, community centres, libraries and children’s centres; and
  • Places of worship, including use for events and other community activities.

Full guidance can be found here:

2) Restaurants, pubs, bars and takeaway services reopening safely

From Saturday 4th July, most of the pubs and restaurants we love will be reopening. We have shared the following tweet, which explains how pubs and restaurants will keep customers and staff safe. We would appreciate you retweeting on your own channels where possible:

The video can be downloaded and shared organically

Hospitality safer working guidance can be found here:

3) Self-isolation lifted for lower risk countries

Passengers returning or visiting from certain destinations, which pose a reduced risk to the public health of UK citizens, including Spain and Italy, will no longer need to self-isolate when arriving in England, Transport Secretary Grant Shapps will set out today (3 July 2020).

Passengers returning to or visiting England from certain destinations including Germany, France, Spain and Italy, will no longer need to self-isolate on arrival from 10 July 2020. The FCO will set out exemptions for a number of destinations from its global advisory against ‘all but essential’ international travel, with changes coming into effect on 4 July 2020. In addition, all passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK.

The full news story can be found here – – and further guidance will follow.

4) Employee return-to-work tool

The government has developed a tool to help employees in England easily assess if they can return to work. The tool guides employees through questions that may influence their ability to go back to work safely. Employers can share this tool with employees to aid discussion on how employees can return to work safely.

Please find out more here:

As ever, please do share these trackable links through your network and if you have any questions, please email our dedicated business enquiries mailbox (

6) GREAT Inspirations campaign

The GREAT Inspirations campaign celebrates some of the many UK businesses that have done extraordinary things during the Covid-19 pandemic.
The webpage is now live, and companies from across the North feature –


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